Thank you for shopping with Mecielle Digital Art and Things! We value your satisfaction and strive to provide high-quality digital products. Please read our Return and Refund Policy carefully.
Terms of Return and Refund
- Digital Products: Due to the nature of digital products, all sales are final. We do not offer returns or refunds once the product has been downloaded or accessed.
Reason for No Refunds
- Instant Access: Digital products are delivered instantly once payment is confirmed, making it impossible to return the product.
- Intellectual Property: Digital products cannot be returned in the same way as physical products because they are intangible and irrevocable.
Exceptional Circumstances
We understand that there may be exceptional circumstances where a refund is warranted:
- Technical Issues: If you experience any issues with the download or access to the digital product, please contact us immediately. We will assist you in resolving the issue or provide a replacement if necessary.
- Incorrect Product: If you receive the wrong digital product due to an error on our part, we will provide the correct product.
Process for Issues and Resolutions
- Contact Customer Service: If you encounter any issues with your digital product, please contact our customer service team at https://mecielledigitalartandthings.com/Contact with your order number or email address and details about the issue.
- Resolution Process: Our team will review your case and work with you to resolve the issue promptly. If a replacement, we will inform you of the next steps.
Contact Details
If you have any questions or need further assistance, please contact our customer service team:
We appreciate your understanding and cooperation in following our Return and Refund Policy. Your satisfaction is important to us, and we are here to help you with any issues you may encounter.
Thank you for choosing us!
MecielleDigitalArtAndThings.com